Privacy Policy

Last updated: September 2025

Pomera Club (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website pomerahair.com and interact with our services.

01.Information We Collect

◆Personal information you provide voluntarily, including your name, email address, phone number, and mailing address
◆Inquiry details submitted through our contact forms, such as desired hold type and style preferences
◆Usage data collected automatically, including IP address, browser type, device information, and pages visited
◆Cookies and similar tracking technologies to improve your browsing experience

02.How We Use Your Information

◆To respond to your inquiries and provide personalized product recommendations
◆To process and fulfill wholesale or retail partnership requests
◆To send marketing communications (only with your explicit consent)
◆To improve our website, products, and services based on usage analytics
◆To comply with applicable legal obligations and regulations

03.Data Retention

◆Personal data from contact form submissions is retained for up to 24 months
◆Website analytics data is retained in aggregated, anonymized form for up to 36 months
◆You may request deletion of your data at any time by contacting us at info@pomerahair.com

04.Third-Party Sharing

◆We do not sell, trade, or otherwise transfer your personal information to third parties without your consent
◆We may share data with trusted service providers who assist us in operating our website (e.g., analytics, email services), subject to strict confidentiality agreements
◆Product purchases are processed through Amazon.ca — please refer to Amazon's privacy policy for transaction-related data handling
◆We may disclose information when required by law or to protect our legal rights

05.Data Security

◆We implement industry-standard security measures including SSL encryption, secure data storage, and access controls
◆Regular security audits are conducted to identify and address potential vulnerabilities
◆While we take every reasonable precaution, no method of electronic transmission is 100% secure

06.Your Rights

◆Access: You may request a copy of the personal data we hold about you
◆Correction: You may request that we correct any inaccurate or incomplete data
◆Deletion: You may request that we delete your personal data, subject to legal retention requirements
◆Opt-Out: You may unsubscribe from marketing communications at any time
◆Portability: You may request your data in a structured, machine-readable format
◆To exercise any of these rights, contact us at info@pomerahair.com

07.Cookies & Tracking

◆We use essential cookies to ensure the website functions properly
◆Analytics cookies help us understand how visitors interact with our site
◆You can control cookie preferences through your browser settings
◆Third-party advertising partners may use cookies to serve relevant ads (if applicable)

08.Children's Privacy

◆Our website and products are not directed at individuals under the age of 13
◆We do not knowingly collect personal information from children under 13

09.Changes to This Policy

◆We reserve the right to update this Privacy Policy at any time
◆Changes will be posted on this page with an updated revision date
◆Continued use of our website after changes constitutes acceptance of the revised policy

For questions about this Privacy Policy, contact us at:

info@pomerahair.com